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Get cash
Loans
Payday loans
installment loans
personal loans
title loans
Services
check cashing
netspend cards
tax services
Money Transfers
additional services
Cash Academy
Blogs
cash academy blog
loans 101
personal finance
taxes 101
get involved
Featured Articles
what is a payday loan?
What is an installment loan?
What is a personal loan?
what is a title loan?
beginner's guide to filing taxes
what is a tax refund advance?
States
All States
Store Locations
Utah
Nevada
Online States
Alabama
Alaska
California
Idaho
Kansas
Louisiana
Mississippi
Missouri
Nevada
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Texas
Utah
Wisconsin
Wyoming
why check city?
About
About Check City
Contact Us
Reviews
careers
members faq
Community
Community Outreach
Check City Scholarship
Warm Hearts coat Drive
Shade Tree Fundraiser
Apply now
Login

Welcome, Check City Members!

At Check City, taking care of our customers is our number one priority. Be the first to know about Check City promotions when you become a Check City member and get access to exclusive deals for our loyal customers.

Member Benefits

Instant Funding

Get an instant loan! Check City’s fast funding just got even faster! Now instant funding is available to all returning Check City customers. All you have to do is select "Instant" as your preferred "Funding Method" when taking out a Check City loan. Then you'll use your debit card to instantly load your loan funds into your checking account. It's that easy! 

*Certain loan terms, conditions, and restrictions may apply. Please contact a Customer Service Representative at (800) 404-0254 for details.

Instant funding is currently only available to online and in-store customers in Utah and Nevada. Direct deposit, or ACH payments, are available to all online customers. Cash funding is available to all in-store customers in Utah and Nevada.

Member FAQs

Check City has a professional and friendly customer service team that's always ready to answer any of your questions and help out however they can. 

Here are a few commonly asked questions you might have about your Check City account. 

How do I become a Check City Member? 

Check City customers automatically become a Check City Member after they’ve successfully completed their first loan. This Membership comes at no extra cost to you and provides exclusive benefits like our newest product features and the opportunity for special discounts.

How do I check the status of my loan application?

If you've recently submitted a loan application with Check City then you can check your application's status on the customer dashboard after logging into your account. 

How long does it take for a loan application to get approved? 

After you submit any necessary documents, the loan application can take up to 15 minutes to get processed. If it has been longer than 15 minutes, check your email or watch for a call from 800-404-0254, we may have some additional questions. 

How do I check my next payment due date?

You can see your payment schedule, your next payment due date, and the payment amount all on your customer dashboard after logging into your online Check City account. 

What documents do I need to submit with my loan request? 

After you submit your loan application you will be directed to a document upload page if additional information is needed to process your loan request. From there you can upload the requested information directly and it will be attached to your loan application. 

Our prequalifications for a loan are as follows:

  1. Current steady source of income
  2. Valid telephone number and email address
  3. Open and active checking account 
  4. Valid social security number or tax ID

Depending on the loan option(s) available in your state, direct deposit and length of employment may be considered.

Can I get an extension on my loan?

Whether you can get an extension on your loan will depend on several factors like which state you live in. See the rates and fees page for your state for more details. Extensions are only available in Alabama, Alaska, Nevada, and Utah. 

Can I delay my loan payment?

Typically, loan payment due dates cannot be modified unless your paydays have changed. 

What if my payday has changed?

Email an updated paystub to info@checkcity.com and type “Change in Payday” in the subject line. Then call 800-404-0254 to confirm we received the updated paystub and have made the chance. If you have a current loan, we can determine what steps will be necessary to update your loan due date(s). 

How do I refinance my loan?

If you have an installment or personal loan (available in select states) and you have credit available, you may be eligible to refinance your loan. The common reasons to refinance a loan are to update a payment schedule, to access additional credit, or to pay down the principal and reduce payments. 

If you want to refinance your loan a successful payment must have been made at least six days prior to the refinance request date and a minimum of $100 in credit must be available. Simply, click the refinance button on your loan tile found on the dashboard. 

How much can I get approved for at Check City?

Loan amounts are based on your income and other factors, loan limits will be determined on an individual basis.

More Questions?

If you have any other questions, you can contact our customer service team at our toll-free number: (800) 404-0254

Or you can click the chat button below to connect with a live customer service operator. 

For additional Check City contact information, visit the Contact Us page.

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Payday Loans are also commonly referred to as Cash Advances, Payday Advances, Payday Advance Loans, and Fast Cash Loans. Check City may, at its discretion, verify application information by using national consumer loan underwriting databases that may include information relating to previous cash advance transactions that Check City may take into consideration in the approval process. Approval, products, and loan terms may vary based on applicant qualifications and applicable state or federal law. See Rates and Fees for specific information and requirements. Some customers applying for payday loans or installment loans may be required to submit additional documentation due to state law and qualification criteria. CheckCity.com provides loan services in: Alabama, Alaska, California, Idaho, Kansas, Mississippi, Missouri, Nevada, Ohio, Utah, Wisconsin, and Wyoming. In Texas, CheckCity.com acts as a credit services organization/credit access business (CSO/CAB) and will not be the lender for loans obtained through this site; CheckCity.com will instead attempt to arrange a loan between you and an unaffiliated third-party lender.
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Customer Notice: A single payday advance is typically for two to four weeks. However, borrowers often use these loans over a period of months, which can be expensive. Payday advances are not recommended as long-term financial solutions. Loan proceeds issued through our website are generally deposited via ACH for next business day delivery if approved by 8pm CT Mon. – Fri.
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This is an invitation to send a loan application, not an offer to make a short-term loan. This service does not constitute an offer or solicitation for payday loans in Arizona, Arkansas, Colorado, Georgia, Maryland, Massachusetts, New York, Pennsylvania, or West Virginia. The maximum funded amount for payday loans or installment loans depends on qualification criteria and state law. See Rates and Terms for details. Utah Customers: For consumer questions or complaints regarding payday loans and/or title loans you may contact our Customer Service Department toll-free at (866) 258-4672. You may also contact our regulator, The Utah Department of Financial Institutions at (801) 538-8830. In California, CheckCity.com is licensed by the California Department of Financial Protection and Innovation pursuant to the California Deferred Deposit Transaction Law, Cal. Fin. Code D. 10.
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Please see Rates and Terms to check the availability of online loans in your state. Check City does not provide loan services in all states.

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