What is a CheckCity.com loan?

A fast, convenient loan, which is usually due on your next payday.

Is CheckCity.com a direct Payday Lender?

Yes! CheckCity.com is licensed in each state where it operates and is the direct lender of your loan (with the exception of Texas where as a Credit Service Organization, we service your loan through an affiliated short-term loan provider). That means if we approve your loan that it will be issued and serviced by us. We provide our customers the peace of mind that we are there to help from the completion of loan application to the completion of the cash advance loan.

How do I get started?

Just complete the one-time New Customer Loan Application.  Your request will then be processed as quickly as possible and if your loan is approved the funds will be deposited directly into your account the next business day. It's that easy!

Can I apply over the phone?

Yes, you can. To do so, just call our toll free number: (866)294-4672and we will take your application information over the phone. We will then verify your information and fax a contract to you, which will need to be signed and faxed back. Your request will then be processed as quickly as possible, and the money will be deposited directly into your account as soon as the next business day.

How do I receive the loan proceeds?

The process is automatic and convenient. Once your loan is approved, the funds are electronically deposited into your account via an ACH transaction.

How do I pay the loan back?

Just as with receiving the loan proceeds, the process is automatic and convenient. An electronic withdrawal will be made from your account on the loan's due date via an ACH transaction. If you choose to, you may instead pay with a debit or credit card by calling the customer service line by the business day before the loan is due.

What is an ACH Transaction?

ACH Transaction stands for Automatic Clearing House Transaction. It is a method of electronically depositing or withdrawing funds from an account. If your paycheck is directly deposited into your account it is done by ACH.

How much can I borrow?

Loan limits are determined on an individual basis. Your credit limit will depend on a number of factors, some of which include your monthly income, the dollar amount you may have already borrowed from other payday loan companies (if any), and other credit worthiness factors. Many states have limits on the amount which can be borrowed. For more information please check the Annual Percentage Rate Disclosure for your state.

How long does it take to approve my loan and receive the funds?

If you were to apply for a loan right now, and it was approved, the funds could be in your account as soon as the morning of Monday, November 9th.

If the loan request is submitted before 7:00:00 PM Mountain Time on weekdays, or 6:00 PM on Saturdays, then the approval process is usually completed on the same day you apply.

If you apply after 7:00:00 PM Mountain Time on weekdays or after 6:00 PM on Saturdays, or anytime on Sundays or holidays, your loan application will be processed on the next business day and the funds will be deposited into your account the business day after that.

How much will a loan cost?

The cost depends on the state in which you reside. For example, in Utah a $100.00 loan due back in two weeks would cost you $17.00 at an annual percentage of 443.21%. So, on your payday, $117 would be withdrawn from your bank account. Please see the Annual Percentage Rate Disclosure for your state for complete details.

Can I extend or renew the loan if I am not ready to pay it back on the due date?

If you do not want to repay your loan on the due date, you may extend or renew your loan until your next payday, if you live in a state which allows payday loan extensions. Extension requests must be received by 7:00:00 PM Mountain Time the business day before a loan is due.

The cost to extend or renew a loan is an additional fee, charged at the same rate as the original loan fee.

For full details about extensions, including your state's laws, please check the Annual Percentage Rate Disclosure for your state.

Can I pre-pay the balance on a loan?

You may pay towards the balance of a loan, in whole or in part, at any time prior to the due date. Partial payments when requesting an extension are encouraged. Pre-payment is available through the "Options" for the Current Loans on the Members Information page. There is no penalty for pre-paying on a balance and, depending on your state, doing so may result in a reduction of fees charged. Please see your pre-disbursement disclosure for additional details regarding the early pay off of a cash advance loan in your state.

Is it easy to get additional loans?

After successfully completing your first payday advance loan, addition loans are easy to request. Simply login to the Members Section and request a new payday loan. We remind consumers that payday advances should be used for short-term financial needs only and not as a long-term financial solution. Consumers who are experiencing credit difficulties should seek credit counseling. In addition, some states require a cooling-off period between payday loans or otherwise restrict the frequent supply of payday loans to a consumer. For additional information regarding your state’s governance on cash advance loans please contact a Check City customer service representative.

What happens if I cannot pay my loan on the due date?

If you are not able to pay your loan on the due date, please contact us immediatly to see what options are available. If your loan defaults, We have an in-house Account Improvement Department that will help you get your account back in good standing, and we pride ourselves on our customer service. Once a loan has been paid back you are always welcome to borrow again from us. This same policy applies to our brick and mortar stores.